Shipping & Delivery Policy

At FunLittleOnes, we understand how exciting it is to receive your order! That’s why we work with trusted shipping partners who ensure your package reaches you safely and on time.

Before placing an order, here are some important details to keep in mind.

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Shipping Charges

All Prepaid Orders are free shipping

All COD orders have extra shipping charges

Within India 🇮🇳

• ₹100 - ₹ 250/- charged on on 📦 Cash on Delivery (COD)

International Shipping 🌍

• ₹2000 per product

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Estimated Delivery Time

We start processing your order as soon as it’s placed to ensure timely delivery.

• Within India: 📦 4-7 business days from the date of order.
• International Orders: 🌍 Up to 30 business days from the date of order.

⏳ Processing time varies by product. Your entire order will be shipped together once all items are ready. The estimated delivery date will be shown at checkout.

🚨 Please note: Unexpected delays can occur due to unforeseen circumstances, but we always do our best to get your order to you as soon as possible!

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Secure Packaging

We take extra care to pack your order securely so that it arrives in perfect condition. Your order will be sealed and discreet to ensure safety and privacy.

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What to Do If Your Package Arrives Damaged or Opened?

If you receive a package that appears tampered with, damaged, or opened, please do not accept it. Instead:

1️⃣ Take a clear photo of the package.
2️⃣ Contact us immediately at pwn@pwnclothing.in or +91 9820216497 for assistance.

We’re here to help and will work with you to resolve the issue promptly!

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If you have any questions, feel free to reach out—we’re always happy to assist! 😊

 

FunLittleOnes – Hassle-Free Shopping Experience

At FunLittleOnes, we want your shopping experience to be smooth and worry-free. That’s why we have a friendly and transparent policy for cancellations, exchanges, and returns. Please take a moment to go through the details below before making a purchase.

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Order Cancellation Policy

If you need to cancel your order, please do so within 24 hours of placing it. Simply email us at pwn@pwnclothing.in with your Order ID in the subject line, and we’ll take care of it.

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Exchange & Return Policy

We understand that sometimes things don’t go as planned. If you need to exchange or return a product, here’s how we can assist you:

You Can Exchange Your Product If:

• You need a different size or prefer a different style.
• The product you received is damaged or defective.
• The product does not match your expectations.

Conditions for Returns & Exchanges:

• The item must be unused, in its original packaging, with all tags attached.
• You can initiate an exchange within 7 days of delivery.
• Returns are only accepted for damaged or defective products.
• Clearance merchandise and customized orders are not eligible for returns or exchanges.
• Products pre-approved over a call cannot be returned.

Special Service – Product Preview Before Dispatch

We’re happy to share images of your order before shipping for your approval. This way, you can be sure of what you’re receiving. Once approved, the item cannot be returned.

For International Orders

• Return shipping and Indian customs charges must be paid by the customer and are non-refundable.

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How to Return/Exchange an Item

1. Email us at pwn@pwnclothing.in within 72 hours of receiving your order.

2. Once we confirm your request, please send the product back to us at your own expense.

3. Make sure the package includes your name, address, contact number, email, and order ID, along with the size needed (for exchanges).

4. Send the package to:

   PWN Clothing
   62/498 First Floor, HS Rupwate Marg,
   Motilal Nagar 1, Goregaon West,
   Mumbai - 400104, Maharashtra, India

Important Notes:

• Returns must be initiated within 7 days of receiving your order.
• We do not provide a reverse pick-up facility.
• We recommend using traceable shipping, as lost shipments will not be eligible for a refund.
• A 2% bank charge will be deducted from the total refund amount.

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Refund Process

Once we receive the returned product:

1. It will undergo a quality check.
2. If approved, a refund will be issued to your original mode of payment within 7 working days.

If the required size/product is unavailable, we will issue a store credit valid for 60 days.

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In Case of Damaged or Wrong Products

If you receive a damaged or incorrect item, please:

• Email us at pwn@pwnclothing.in or call us at +91 9820216497 within 48 hours of delivery.
• Send the product back to us with your order number.
• Once received, we will send you a fresh replacement.

For any further assistance, feel free to reach out to us at +91 9820216497. We're always happy to help!